Terms & Conditions
These terms and conditions apply to all bookings. Any non-package bookings or events booked through our Sales Team will have separate terms and conditions that will supersede the below.
Attending the Venue
Swinging is all about having fun and we don’t want to have lots of rules that stop this happening. However, to ensure that all our guests have a great time there are a few friendly guidelines we need you and your party to understand.
Payment Terms
Full payment is required at the time of booking for all packages. We accept all major credit cards. All bookings are subject to availability and prices may vary.
Late Arrival Policy
If you are running late for your reservation, please contact us as soon as possible. While we will make every effort to accommodate you, please note that this cannot be guaranteed, and no refunds will be issued for late arrivals.
Rescheduling Policy
You may reschedule your booking at no additional charge if your booking is more than 48 hours away.
Rescheduling is subject at all times to availability, and while we will do our best to accommodate you, please note that we may not be able to offer your preferred choice of rescheduled booking times.
Cancellation and Refunds
All bookings are paid in full at the time of reservation and are non-refundable. If your booking is more than 48 hours away, you can contact us via email or phone to change your session time and/or date, or to upgrade your booking. Please note that we cannot offer pro rata refunds or discounts to fees in the event party sizes are reduced. Changes are subject to availability, but we’ll do our best to accommodate you.
No changes can be made within 48 hours of your scheduled reservation.
If you’re unable to find a new date, you can transfer your tickets to someone else by sharing your confirmation email or having them check in under the booking name.
No-Show Policy
Since all bookings are paid in full at the time of reservation, failure to attend your scheduled session will result in no refund, and your booking will be considered forfeited.
Pet/Service Dog Policy
We do not allow pets on the premises, with the exception of service animals, which are welcome in accordance with applicable laws.
Special Requirements
We are fully accessible for all guests. If you have any special requirements or specific needs, please let us know at the time of booking so we can ensure the best experience possible for all members of your group.
Carnival
Carnival game cards are valid for gameplay at Swingers, the crazy golf club. They are non-refundable, non-transferable, and cannot be redeemed for cash. Any resale or transfer will void the card. Swingers is not responsible for lost, stolen, or damaged cards. Use of the Carnival card signifies acceptance of these terms and conditions.
Carnival Games Out of Order (Las Vegas, Dupont Circle, Boston)
While we strive to maintain all Carnival games in working order, some games may be temporarily unavailable due to breakdown, safety concerns or essential maintenance. if this happens, we will offer alternatives or reschedule your experience.
ID Policy
We have a strict admissions policy of 21+ only (except for family sessions when applicable). Please be prepared to present valid current Government issued ID at entry. Anyone under the age of 21 or who is unable to prove their age when requested will not be admitted and no refunds will be given. Crazy golf recommended for those aged 5+. Anyone under the age of 16 must be accompanied by an adult (over 18) at all times.
Food and Drink
We kindly request that guests don't bring food from outside into the venue. For celebrations, guests can pre-order a variety of delicious treats. Please contact our sales team directly to place your order.
Las Vegas: VegasEvents@swingers.club
NoMad: NoMadEvents@swingers.club
Dupont Circle: DupontEvents@swingers.club
Back Bay: BostonEvents@swingers.club
Safety and Security
Your safety is our priority. Guests must behave responsibly throughout their visit. Swingers reserves the right to refuse entry or remove anyone who is intoxicated, disruptive, or poses a risk to others. Security searches may be conducted on entry. Use of games, courses and facilities is at your own risk, and guests must follow staff instructions. Swingers is not liable for lost or damaged personal belongings.
Promoted Events
Swingers does not permit tickets to be resold to any private event without prior authorization. The use of third-party websites and promoters is prohibited. If an event organizer is found be reselling tickets to an event booked at Swingers, the booking in question may be cancelled and no refunds will be offered.
Photography and Video
At Swingers, we aim to capture the fun, energy, and unforgettable moments that make our venues so special. Please be aware that from time to time, professional photographers and videographers may be present in the venue to document the atmosphere for marketing purposes. By entering Swingers, you acknowledge and agree that your likeness may be captured in photography or video and used in our marketing materials, including but not limited to social media, website content, and advertising campaigns.
If you prefer not to be featured, please notify a member of our team upon arrival, and we will do our best to accommodate your request.
Events
Event bookings made directly through our sales team are subject to our terms and conditions outlined in your contract and supersede the above. Please contact your sales rep or email our team for more information.
Las Vegas: VegasEvents@swingers.club
NoMad: NoMadEvents@swingers.club
Dupont Circle: DupontEvents@swingers.club
Back Bay: Bostonevents@swingers.club
Payment and Confirmation
Payment plan: Payment plans are available for online bookings only and available 2 months out from your event date. Depending on the booking window, the total amount will be divided into a maximum of four equal instalments. The first instalment is due at time of booking, the subsequent instalments will be automatically charged to your preferred payment method, on a monthly basis until the full balance is paid.
If your preferred payment method fails to be charged, an automatic email will be sent and two charges will be attempted at one-week intervals. After three failed attempts, the payment plan will be cancelled and the booking will revert to full pre payment.
Swingers reserves the right to cancel your booking without offering a refund if the balance is not settled by the due date.
Group Sales Cancellation Policy
In the event of your cancellation or postponement of your Group Sales package booking through our Event Sales team, the following cancellation terms will apply:
ALL DEPOSITS ARE NON-REFUNDABLE. If you cancel the Event more than sixty (60) calendar days prior to the scheduled Event Date, other than as a direct result of a Force Majeure Event that makes the Event impossible, then the amount of the Deposit on the date of cancellation is not refundable, however, you may apply the Deposit to another function scheduled to occur within six (6) months of the originally scheduled Event Date on a date mutually agreeable to you and Swingers (a “Rescheduled Event”), subject to availability. If you cancel the Rescheduled Event or the Rescheduled Event is cancelled by Swingers as a result of your default or breach, there will be no additional accommodation and the original Deposit, and any additional Deposit for the Rescheduled Event, shall be forfeited and retained by Swingers. If you cancel the Event thirty (30) or fewer calendar days prior to the scheduled Event Date, 100% of the Deposit will be forfeited and retained by Swingers. If you cancel the Event twenty-nine (29) or fewer calendar days prior to the scheduled Event Date, then the balance of the estimated Event charges reflected in the then current invoice, inclusive of all Deposits, shall be immediately due and payable to Swingers.
Privacy and Cookie Policy
By using our services, you agree to our Privacy and Cookie Policy which outlines how we handle your personal data.
Other
Adding additional guests on to your booking is subject to availability.
Package bookings with a table and/or area included are advised that Swingers cannot guarantee which area you will be in on the day of the event itself.
If you are booking for over 24 guests (Boston), 30 guests (DC), or 36 guests (Vegas, NoMad), Swingers will require a food and/or drinks pre-order from your group; this is to ensure service to your group runs as smoothly as possible on the day itself.
