Attending the venue
Swinging is all about having fun and we don’t want to have lots of rules that stop this happening. However, to ensure that all our guests have a great time there are a few friendly guidelines we need you and your party to understand.
Payment Terms
Full payment is required at the time of booking. We accept all major credit cards. All bookings are subject to availability and prices may vary.
Late Arrival Policy
If you are running late for your reservation, please contact us as soon as possible. While we will make every effort to accommodate you, please note that this cannot be guaranteed, and no refunds will be issued for late arrivals.
Rescheduling Policy
You may reschedule your booking at no additional charge if your booking is more than 24 hours away.
Rescheduling is subject at all times to availability, and while we will do our best to accommodate you, please note that we may not be able to offer your preferred choice of rescheduled booking times.
Cancellation and Refunds
All bookings are paid in full at the time of reservation and tickets are non-refundable. If your booking is more than 24 hours away, you can contact us via email or phone to change your session time and/or date, or to upgrade your booking. Please note that we cannot offer pro rata refunds or discounts to fees in the event party sizes are reduced. Changes are subject to availability, but we’ll do our best to accommodate you.
No changes can be made within 24 hours of your scheduled reservation.
If you’re unable to find a new date, you can transfer your tickets to someone else by sharing your confirmation email or having them check in under the booking name.
No-Show Policy
Since all bookings are paid in full at the time of reservation, failure to attend your scheduled session will result in no refund, and your booking will be considered forfeited.
Pet/Service Dog Policy
We do not allow pets on the premises, with the exception of service animals, which are welcome in accordance with applicable laws.
Special Requirements
We are fully accessible for all guests. If you have any special requirements or specific needs, please let us know at the time of booking so we can ensure the best experience possible for all members of your group.
Carnival Games Out of Order (Las Vegas, Dupont Circle)
While we strive to maintain all Carnival games in working order, some games may be temporarily unavailable due to breakdown, safety concerns or essential maintenance. if this happens, we will offer alternatives or reschedule your experience.
Force Majeure Clause
We are not liable for any delays, cancellations, or other failures to perform caused by circumstances beyond our control, including, but not limited to, acts of God, natural disasters, acts of terrorism, public disorder, adverse weather conditions, acts or orders of public authorities or government restrictions.
Privacy and Cookie Policy
By using our services, you agree to our Privacy and Cookie Policy which outlines how we handle your personal data.
ID policy - NOMAD, Las Vegas
We have a strict admissions policy of 21+ only. Please be prepared to present valid current Government issued ID at entry. Anyone under the age of 21 or who is unable to prove their age when requested will not be admitted and no refunds will be given.
ID policy - Dupont Circle
We have a strict admissions policy of 21+ only (except for family sessions as noted in Family Policy). Please be prepared to present valid current Government issued ID at entry. Anyone under the age of 21 or who is unable to prove their age when requested will not be admitted and no refunds will be given. Guests under 21 admitted for family sessions must be accompanied by the group leader on entry.
Family Policy - Dupont Circle
Family sessions only available on Sundays. Crazy golf recommended for those aged 5+. Anyone under the age of 16 must be accompanied by an adult (over 18) at all times. Under 21s must vacate the venue by 6pm.
Food and Drink
We kindly request that guests don't bring food from outside into the venue. For celebrations, guests can pre-order a variety of delicious treats. Please contact our sales team directly to place your order.
Las Vegas: VegasEvents@swingers.club
NOMAD: NoMadEvents@swingers.club
Dupont Circle: DupontEvents@swingers.club
Safety and Security
Your safety is our priority. Guests must behave responsibly throughout their visit. Swingers reserves the right to refuse entry or remove anyone who is intoxicated, disruptive, or poses a risk to others. Security searches may be conducted on entry. Use of games, courses and facilities is at your own risk, and guests must follow staff instructions. Swingers is not liable for lost or damaged personal belongings.
Promoted Events
Swingers does not permit tickets to be resold to any private event without prior authorisation. The use of third-party websites and promoters is prohibited. If an event organiser is found be reselling tickets to an event booked at Swingers, the booking in question may be cancelled and no refunds will be offered.
Photography and Video
At Swingers, we aim to capture the fun, energy, and unforgettable moments that make our venues so special. Please be aware that from time to time, professional photographers and videographers may be present in the venue to document the atmosphere for marketing purposes. By entering Swingers, you acknowledge and agree that your likeness may be captured in photography or video and used in our marketing materials, including but not limited to social media, website content, and advertising campaigns.
If you prefer not to be featured, please notify a member of our team upon arrival, and we will do our best to accommodate your request.